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Grande Ronde Hospital, Inc., is pleased to announce that Jamie Dickenson, LCSW, has accepted the position of Patient Experience Coordinator for Grande Ronde Hospital (GRH). Dickenson received both her bachelor’s and master’s degrees in social work from Boise State University. Her clinical work experience includes mental health therapy, school counseling, child and family behavioral management, crisis management, end-of-life education, and grief counseling.

As a longtime member of the community, Dickenson has been a patient of GRH and its providers for many years. It was those experiences, she says, that drew her to pursue a career with GRH.

“I have always been impressed with the hospital’s enthusiasm for service, patient-centered care and striving to improve the overall patient experience,” Dickenson says. “I support the mission to provide excellent health care to our community, but also the shared vision to be a leader in supporting community wellness. We will continue to strive to earn the community’s trust and loyalty through professionalism and excellent service.”

The Patient Experience Coordinator position was created in support of the corporation’s mission to improve patient satisfaction and overall patient experience. In this role, Dickenson serves as a patient advocate, acting as a liaison for GRH and clinic patients, fostering greater involvement from patients and their families for more effective health care decision making.

Dickenson is a northeast Oregon native, with a passion for serving other community. Originally from Joseph, Dickenson currently resides in Cove with her husband and three sons and has a baby girl on the way.