Director of Quality/Risk Management and Patient Safety
1.0 FTE w/Benefits
Requirements: Bachelor’s degree in healthcare related field required. Master’s degree or JD preferred. Certification in Risk Management (CPHRM), Quality (CPHQ), or Patient Safety (CPPS) required within 18 months of job acceptance. Experience in successfully leading a Quality or Risk Management Department with quantified performance improvement required. Clinical department leadership experience with successful quantifiable performance improvement may be accepted in exchange of QRM dept. leadership experience. Strong communication skills, ability to work calmly and effectively under pressure and with all types of employees, providers, patients and families. TeamSTEPPS, Just Culture, Human Factor, Patient Safety Culture training preferred. Accreditation and Regulatory survey experience preferred, TJC survey experience preferred Emotional maturity and able to maintain confidentiality in all matters. Strong organizational, planning and data interpretation and analysis skills. LEAN/Six Sigma training preferred and encouraged.
Summary: This position is responsible for the development and oversight of the enterprise-wide quality management program. Assures the timely evaluation and resolution of all complaints/grievances, manages the patient experience. Provides proactive risk mitigation and patient safety principles with oversight of the risk management program. Is responsible for the organization wide culture of safety and event management system. Provides oversight of regulatory and accreditation surveys including The Joint Commission survey.
Wednesday, March 17, 2021
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