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Patient Medical Records

Grande Ronde Hospital is committed to protecting your personal health information while making it available to you, so that you can be an equal partner in your healthcare decisions. You may access your medical records by requesting a copy from our Health Information Management (HIM) Department, or by creating a user account on our online patient portal, MyChart.

Who can access copies of medical records?

  • Adult patients may ask for copies of their own medical records.
  • A parent or legal guardian may ask for copies of their minor child’s medical records. Oregon law defines a minor child as those 14-years old and under.
  • A person with a medical power of attorney may ask for copies of the medical records of someone named in the medical power of attorney (for example, wife, husband or partner, disabled adult).
  • The legal next of kin, as specified on the Death Certificate, may ask for copies of a deceased patient’s medical records.

How do I request a copy?     

To request a copy of your medical records, please download and complete the Release of Information (ROI) form, and return it in person to the HIM Department located in the main hospital, or by using one of the following methods:

  • Mail to GRH Health Information Management, PO Box 3290, La Grande, OR 97850
  • Fax to HIM at 541-975-5220
  • Email to ROIRequest@grh.org
  • Please keep in mind that email communication can be intercepted in transmission or misdirected. There is some risk that personal information contained in your email may be disclosed to, or intercepted by, unauthorized third parties. By using email, you acknowledge and accept the possible risk associated with e-mail communication.                 

What do I do if something on my records doesn’t look right?

If you think you have a correction to specific information in your medical record, please call HIM at 541-963-1446. You can discuss your concerns with us and, if needed, request an amendment form. An accepted amendment will be made part of your permanent health record.

Hours

Monday through Friday, 8 a.m. to 5 p.m.

Contact Us

900 Sunset Drive
P.O. Box 3290
La Grande, OR 97850
541.963.1446
Fax: 541.975.5220

MyChart Helpline: 541.963.1800

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