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Insurance and Billing

Insurance and Billing

If You Have Health Insurance

We will ask for a copy of your insurance identification card when you check into any of our locations.

We suggest that you become familiar with the terms of your insurance coverage. This will help you to understand Grande Ronde Hospital's billing procedures and charges, in addition to how your charges will be handled by your insurance company.  


If You Are a Member of a Health Maintenance Organization (HMO) or Preferred Provider Organization (PPO)

Your particular plan may have special requirements, such as a second surgical opinion or precertification for certain tests or procedures. It is your responsibility to make sure the requirements of your plan have been met. Often your admitting physician will have already met the requirements for you, but you are ultimately responsible for making certain that the terms of your plan have been met. Be sure to ask your physician or specialist if he or she is covered under your particular plan, and whether or not the services recommended for your treatment are also covered under your plan's guidelines.


If You Are Covered by Medicare

We will need a copy of your Medicare card to verify eligibility and process your Medicare claim. You should be aware that the Medicare program specifically excludes payment for certain items and services, such as cosmetic surgery, some oral surgery procedures, personal comfort items, outpatient self-administered medications, and others. Deductibles and copayments are also the responsibility of the patient.

Please see Grande Ronde Hospital's statement on Medicare's policy for Self-Administered Medications, below:

Medicare Notice of Outpatient Coverage.doc 


If You Are Covered by Medicaid

We will need a copy of your Medicaid card. Medicaid has payment limitations on a number of services and items. Medicaid does not pay for the cost of a private room unless medically necessary.


If You Have No Insurance

A representative from the Patient Accounting department is available to discuss financial arrangements with you. A Financial Counselor is also available to assist you in applying for healthcare coverage.  Additionally, you may apply for the Grande Ronde Hospital Finanical Assistance, which may qualify you to have either all or part of your bill paid by Grande Ronde Hospital, Inc.


Financial Assistance

In an effort to help those in need of a reduction or forgiveness of the balance owing on their account, Grande Ronde Hospital has developed a hospital-based financial assistance program. To obtain additional information about our program please contact our Patient Financial Coordinator at (541) 963-1884.


Link to:  Financial Assistance Policy

Link to:  Financial Assistance Policy Summary and FAQ.docx


Your Bill for Hospital and/or Clinic Services

Grande Ronde Hospital, Inc. will, whenever possible, submit bills to your insurance company.

Please note that your policy is a contract between you and your insurance company and that you have final responsibility for payment of your bill. We have several payment options available to assist you in paying your bill.

If you have certain tests or treatments while you are treated at Grande Ronde Hospital Inc., you may receive bills from physicians you did not see in person. These bills are for the professional services rendered by these doctors in diagnosing and interpreting test results while you were a patient. Pathologists, Radiologists, Cardiologists and other specialists perform these services and are required to submit separate bills. If you have questions about these bills, please call the number printed on the statement you receive from them.

For questions concerning any statements you receive from Grande Ronde Hospital Inc.  please call the inquiry number on your statement.


How to Contact Patient Financial Services

Regular Business Hours: Monday through Friday, 8 a.m. to 5:00 p.m.

Payment and Billing Questions: (541)963-1400

Financial Assistance:  If you have questions regarding completetion of the Financial Assistance Application please contact our Financial Assistance Coordinator at (541)963-1884.

Health Insurance Marketplace:  If you would like assistance applying for healthcare coverage in the state of Oregon, please contact our Financial Counselor at (541) 963-1950.

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